Privacy policy
Effective Date: 01 May 2025
1. Introduction
Sykon Properties (“we”, “our”, or “us”) is a real estate agency based in Dubai, United Arab Emirates, specializing in residential properties, including off-plan (new developments) and secondary market listings. We are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, store, and disclose information when you interact with us through our website, social media, advertisements, or in person.
2. Information We Collect
We collect personal information from you when you engage with our ads, visit our website, or inquire about properties.
Types of data we collect include
Identity & Contact Data: Full name, email address, phone number, nationality, and country of residence.
Property Preferences: Budget range, property type, location preference, and purchase timeline.
Marketing & Communication Data: How you heard about us, your communication preferences, and lead source (e.g., Google Ads, Facebook).
Technical Data: IP address, browser type, device identifiers, location data, and interaction behavior on our website.
3. How We Collect Your Information
We collect data through
Website forms (inquiry forms, registration forms, or contact forms)
Advertising platforms (e.g., Google Ads, Meta Ads) when you click on our ads and land on our site
Direct communication (email, WhatsApp, or phone)
Cookies and tracking technologies used on our website
4. How We Use Your Information
We use your personal information to
Respond to your inquiries and provide property options
Schedule property viewings or consultations
Send promotional property listings or investment opportunities
Improve our website, user experience, and advertising performance
Comply with local laws and regulations in the UAE real estate industry
5. Legal Basis for Processing
We process your data under the following legal bases (as applicable under the UAE and international laws like GDPR for EU citizens):
Your consent (e.g., when you submit your information voluntarily)
For the performance of a contract or steps prior to entering into a contract
To comply with legal obligations
For our legitimate business interests (e.g., marketing, fraud prevention, service improvement)
6. Sharing Your Information
Your personal data may be shared with
Authorized real estate agents at Sykon Properties
Regulatory bodies such as the Dubai Land Department or RERA (if required by law)
Technology partners who help us operate and secure our digital platforms
We do not sell your data to third parties.
7. International Data Transfers
Since we collect data from users globally, your information may be transferred to and processed in countries outside your country of residence. We ensure such transfers are carried out with appropriate safeguards in place.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements.
9. Your Rights
Depending on your jurisdiction, you may have rights to
Access your personal data
Correct or update inaccurate data
Request deletion of your data
Object to processing or request data portability
To exercise your rights, contact us at support@sykonproperties.com.
10. Cookies & Tracking
We use cookies and similar technologies to
Analyze website traffic and visitor behavior
Customize your online experience
Serve targeted ads
You can control cookie preferences through your browser settings.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Sykon Properties, Office 304, Building 2, Bay Square, Business Bay, Dubai. Email: support@sykonproperties.com. Phone: +971 52 111 22 55.